Terms of service

Terms of Service

These Terms of Service govern your use of our website and the purchase of products from our store. By accessing our site or placing an order, you agree to be bound by these terms.

General Conditions

We reserve the right to refuse service to anyone, at any time, for any reason.
You agree not to use our products or website for any unlawful or unauthorised purpose.

Products & Availability

All products are subject to availability and may be produced in limited quantities.
We reserve the right to discontinue or modify products at any time without notice.

Due to the handmade and small-batch nature of our production, slight variations in colour, fabric, or finish may occur and are not considered defects.

Pricing & Payments

All prices are listed in the currency shown on the website
Prices may change at any time without notice
Payment must be received in full at the time of purchase

We reserve the right to cancel or refuse any order at our discretion, including orders that appear fraudulent or incorrect.

Orders & Acceptance

An order confirmation does not constitute acceptance of your order.
Your order is only accepted once it has been processed and dispatched.

We reserve the right to limit quantities purchased per person, household, or order.

Shipping & Delivery

Shipping timelines are outlined in our Shipping Policy.
Delivery times are estimates and may vary due to production schedules, carrier delays, or circumstances beyond our control.

We are not responsible for delays once an order has been dispatched.

Returns & Refunds

Returns and refunds are governed by our Refund & Returns Policy, which forms part of these Terms of Service.

By placing an order, you confirm that you have read and accepted this policy.

Intellectual Property

All content on this website — including designs, images, text, logos, and graphics — is the property of our brand and may not be copied, reproduced, or used without prior written permission.

Limitation of Liability

To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Nothing in these terms limits your statutory consumer rights.

Third-Party Services

We may use third-party service providers to operate our website and fulfil orders.
We are not responsible for the content, policies, or practices of third-party websites or services.

Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United Kingdom.
Any disputes shall be subject to the exclusive jurisdiction of the UK courts.