Privacy policy

Privacy Policy

We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you interact with our store, we may collect the following information:

Personal details such as your name, billing address, shipping address, email address, and phone number
Order information, including items purchased and payment confirmation

Payment information is processed securely by our payment providers and is never stored by us.

How We Use Your Information

We use your information to:

Process and fulfil orders
Communicate with you regarding your purchase
Provide customer support
Comply with legal and regulatory obligations

By filing out our customer form, we will send you marketing communications. You may opt out at any time.

Sharing Your Information

We only share your personal data with trusted third parties where necessary, including:

Payment processors
Shipping and logistics providers
E-commerce and website service providers

These parties are only permitted to use your data to perform services on our behalf and are required to protect your information.

We do not sell or trade your personal data.

Cookies

Our website uses cookies to enhance functionality, analyse performance, and improve your browsing experience.
You may disable cookies through your browser settings, although this may affect site functionality.

Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy, including legal, accounting, or reporting requirements.

Your Rights

If you are located in the UK or EU, you have the right to:

Access the personal data we hold about you
Request correction or deletion of your data
Object to or restrict certain processing
Withdraw consent for marketing communications

To exercise your rights, please contact us using the details below.

Data Security

We take reasonable technical and organisational measures to protect your personal information from loss, misuse, unauthorised access, or disclosure.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The most current version will always be available on our website.